Q : Where can I find the NTV on the UIP website?

A : The NTV form is under FAQs, “how do I give a notice to vacate”. You can also email info@uippm.comand we will email you the pdf of the form.

Q : Where do I turn in my keys?

A : You will be able to hand your keys to the property manager upon final walk through or you can return the keys to the office at 3406 Connecticut Avenue NW, after you are done moving out.

Q : Will there be a walk through inspection?

A : Yes. You will need to contact our Resident Services team and schedule a walk through and move out with your property Manager. Our RSCs can help you with that.

Q : What is the process for receiving my security deposit refund?

A : After the walk through and move out and you return your keys, the Property Manager will process paperwork to issue your deposit back. Any unpaid, unresolved charges and any charges for damage to the apartment will be deducted from the security deposit.

Q : What is the process for scheduling the elevator when I move, and on what days and times am I permitted to move?

A : When you sign your lease, you will fill out a form that includes this information and the Property Manager will schedule the elevator pads to be installed to protect the elevator.

Q : What is the procedure for giving my notice to vacate?

A : Fill out the NTV form and send it in to our office via email (info@uippm.com), fax – (202) 244 3813 or deliver it to our office at 3406 Connecticut Avenue NW. Make sure you receive a response so that you know that we know. You will need to schedule a walk through with your property manager. When you email info@uippm.com or service@uippm.com, our RSC’s will help coordinate passing the info on the the Property Manager, who will contact you to schedule the final walkthrough. After that you will return the keys and a move out form will be processed. You will need to leave a forwarding address for your security deposit to be mailed to. Any outstanding or unresolved charges and any damage to the apartment (beyond normal wear and tear) will be deducted as well.

Q : How much notice do I need to give you, and through what period will I be charged rent?

A : You need to give a minimum of 30 days’ notice or you will be responsible for an additional month’s rent. Most leases start and end on the first and last day of the month so your terminastion will be consistant with that. We do not refund partial months’ rent.

Q : Can exceptions be made if I need to move out sooner? How is my pro-rated rent calculated when I move out?

A : Generally not. Military personnel and diplomats often have specific clauses in their lease allowing partial months’ rent payments. However most leases start and end at the beginning and end of the month and rental payments are due for full months rent.

Q : What do I do if I need to terminate my lease early and what are the fees?

A : If you terminate your lease before the termination of the lease, you could be held responsible for the balance of the lease, even if it is six months or more. On the other hand, if you do terminate early, you are only responsible for the lease, until we - the apartment., There is just no way to know how long that might be.

Q : Can I have my name removed from the lease if I move out and my roommate decides to stay?

A : If your roommate is on the lease, this is fine and we will remove your name from the lease. If your roommate is not on the lease, they will have to move out and or sign a new lease. Roommates and other occupants that are not on the lease, cannot stay and continue to lease under a previous tenants name. If two roommates are on the lease and one moves out and another (new) roommate comes to live at the apartment, that new resident is not a tenant and will not sign a lease with the existing tenant/roommate. Only spouses and domestic partners can be added to a lease.